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General inquiries

Please note that as a result of an upgrade to our call and email routing system, some emails were deleted from the system before they were answered. If you sent us an email prior to February 12, 2021, and have not received an answer, please contact us again. Our response time may extend beyond the established service standard of three business days due to a surge in email requests. Thank you for your consideration.

We are currently experiencing issues with our email redistribution system and are unable to respond to your request at this time. If your request is of an urgent nature, please call us at 819-953-5400 or toll-free at 1‑866‑703‑9598.

The School's Client Contact Centre can provide information related to general inquiries, School services, registration, account information, password resets, special needs and technical issues. Agents are available Monday to Friday, 8:00 a.m. to 5:00 p.m. (Eastern Time) and will respond to your requests according to our service standards.

Telephone (NCR): 819-953-5400
Telephone (toll free): 1-866-703-9598

Mailing address

Canada School of Public Service
373 Sussex Drive
Ottawa, ON K1N 6Z2


Program contacts

Find additional information about the School's programs.

Related links


Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.

COVID-19: Learning resourcesNew

Consult learning resources for public servants during the COVID-19 pandemic.

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