Job aids

A job aid is a tool to help you carry out your everyday responsibilities. They come in many types, including quick reference tools, checklists, decision trees and worksheets.

To access some of these job aids, you will be prompted to log in to your GCcampus account.

Featured job aids

COVID-19
Facilitation Essentials
Mental Health Job Aids for Managers
Virtual teams

Title Type
Planning Accessible Virtual Events
This job aid provides you with best practices to plan inclusive and accessible virtual events.
Quick Reference Tool
Leading in Uncertainty: Using Uncertainty to Create the Future
This tool will help leaders reflect on their changing environment and support team engagement towards designing the future state.
Worksheet
Leading in Uncertainty: Using Uncertainty to Create the Future
This tool will help leaders reflect on their changing environment and support team engagement towards designing the future state.
Worksheet
Facilitation Essentials: Active Listening
This quick reference tool is intended for employees at all levels who want to learn how to use active listening to communicate more effectively.
Quick reference tool
Facilitation Essentials: Building Trust
This quick reference tool is intended for employees at all levels who want to learn how to cultivate trust and inclusion in their meetings.
Quick reference tool
Facilitation Essentials: Clarifying Participants' Needs
This quick reference tool is intended for employees at all levels who want to learn how to plan and run meetings more effectively.
Quick reference tool
Facilitation Essentials: Navigating Participation Challenges
This quick reference tool is intended for employees at all levels who want to learn how to navigate participation challenges in meetings.
Quick reference tool
Facilitation Essentials: Practice Makes Progress
This quick reference tool is intended for employees at all levels who want to learn how to improve their facilitation skills and create opportunities to practice.
Quick reference tool
Using the GROW Model of Coaching and Mentoring
The GROW Model is an action-oriented framework for structuring coaching and mentoring sessions. Listed below are suggestions for how it can be used in both individual and group coaching and mentoring sessions.
Quick reference tool
Leading in Uncertainty: Using the Cynefin Framework to Excel as a Leader
This quick reference tool provides leaders easy access to the Cynefin framework and will enhance your understanding of the tool.
Quick reference tool
Civility and Respect at Work: Do's and Don'ts in Remote Work
This quick reference tool provides information to support and maintain a culture of civility and respect in a virtual workplace.
Quick reference tool
EXecuTALK - Building Agility and Swift Mobilization Between Headquarters and the Regions
This tool provides the key points shared by Christine Donoghue and Sylvie Bérubé during the EXecuTALK - Building Agility and Swift Mobilization Between Headquarters and the Regions.
Quick reference tool
Tools, Training and Resources to Combat Racism & Discrimination in the Workplace
This tool kit provides tools, training and resources for managers and employees to help combat racism and discrimination in the workplace.
Quick reference tool
EXecuTALK - Leading During the Unprecedented COVID-19 Crisis
This quick reference tool provides key tips shared during the EXecuTALK event of Leading During the Unprecedented COVID-19 Crisis.
Quick reference tool
Leading in Uncertainty: Cultivating Agility
This quick reference tool provides tips for leaders on cultivating agility.
Quick reference tool
Orientation Package to Support the Easing Of Restrictions at Federal Worksites
Resources to protect, promote and support employee well-being during the easing of COVID-19 restrictions at federal worksites.
Quick reference tool
Indigenous E-Learning: Tools and Resources
This job aid lists tools and resources to support those looking to expand their knowledge of Indigenous Peoples, to better understand the realities of their lives, and the role of the public service in advancing Reconciliation.
Quick reference tool
Territorial acknowledgement
This job aid provides ideas and tips on how to acknowledge Indigenous territories before meetings.
Quick reference tool
Finding the Right Work-Life Balance
This simple and powerful coaching tool will help achieve the right work-life balance.
Worksheet
Leading in Uncertainty: Activating Remote Teams
This quick reference tool provides tips for leaders on activating remote teams.
Quick reference tool
Leading in Uncertainty: Using the VUCA Approach
This quick reference tool provides tips for leading in uncertainty using the VUCA approach.
Quick reference tool
Manager Guide: Onboarding Remotely During COVID-19
This quick reference tool provides tips and tricks to help managers with the onboarding of students working remotely.
Quick reference tool
Student Guide: Onboarding Remotely During COVID-19
This quick reference tool provides tips and tricks to help students with their onboarding while working remotely.
Quick reference tool
Government of Canada Digital Standards: Promotional posters
These promotional posters (8.5 x 11) are designed to be downloaded, printed and displayed throughout the workplace to create awareness about the government's digital standards.
Infographic
Shape Your World with E-Mentoring
This job aid for virtual team leaders encourages the use of e-mentoring to cultivate a people-centred leadership style.
Quick reference tool
E-Mentoring Practices
This job aid outlines some applications of e-mentoring and provides strategies and concrete steps for leading others in a complex virtual environment.
Quick reference tool
Helping People Through Transition
This job aid for supervisors and managers explores the natural responses to change and provides strategies for proactively supporting others through transition.
Quick reference tool
Mindfulness – Finding Peace in a Changing Environment
This job aid offers tips and simple exercises for developing a mindfulness practice.
Quick reference tool
Resilience at Work – Building a Strong and Healthy Team
This job aid for supervisors and managers at all levels provides strategies and tips on building resilience in the workplace and effectively adapting to change.
Quick reference tool
EXecuTALK - Public Service Renewal: An Act of Intelligent Risk Taking
This quick reference tool provides key tips shared during the EXecuTALK event of Public Service Renewal: An Act of Intelligent Risk Taking.
Quick reference tool
EXecuTALK - Be the Leader Everyone Wants to Work for
This quick reference tool provides key tips shared during the EXecuTALK event of Be the Leader Everyone Wants to Work for.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 13 – Protection of Physical Safety
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 12 – Psychological Protection
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 11 – Balance
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 10 – Engagement
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 9 – Workload Management
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 8 – Involvement and Influence
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 7 – Recognition and Reward
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 6 – Growth and Development
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 5 – Psychological Competencies and Requirements
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 4 – Civility and Respect
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 3 – Clear Leadership and Expectations
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 2 – Organizational Culture
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 1 – Psychological and Social Support
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Mental Health Job Aids for Managers: Psychosocial Factors – Introduction
This job aid provides an overview of the 13 Mental Health Job Aids for Managers that were developed to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Quick reference tool
Finding Opportunities in Challenging Times
Designed as a tool for use by executives during the COVID-19 crisis, this step-by-step guide to having meaningful conversations with employees is designed to help you constructively navigate challenging situations.
Resource
Virtual Team Charter Guidelines
This job aid provides best practices and tips on how to create an effective team charter for your virtual team.
Checklist
COVID-19: Working Remotely – Tips for Team Members
This job aid provides tips to help public servants work effectively in a virtual team during an emergency situation.
Checklist
COVID-19: Working Remotely – Tips for Team Leaders
This job aid provides tips to help team leaders manage team members who are working remotely during an emergency situation.
Checklist
Virtual Team Toolkit
This quick reference tool lists the various resources available to help public servants work virtually.
Quick reference tool
COVID-19: Working Virtually
This checklist provides tips and information to help you prepare to work remotely during the COVID-19 crisis situation.
Checklist
Managing the Transition to GCdocs: Telling the GCdocs change story
This 10th job aid in the Managing the Transition to GCdocs series explores the importance of telling the change story and how to do it effectively.
Resource
Managing the Transition to GCdocs: What managing a transition really means
This first job aid in the Managing the Transition to GCdocs series explores the difference between change and transition; the emotional phases of a transition; factors and measures of success; and common pitfalls of managing a transition.
Resource
Managing the Transition to GCdocs: Integrated change management plan
This 11th job aid in the Managing the Transition to GCdocs series explores the importance of an integrated change management plan, and actions to take for different audience types.
Resource
Managing the Transition to GCdocs: Steps to managing a transition
This fourth job aid in the Managing the Transition to GCdocs series explores the steps to effectively manage the transition to GCdocs.
Step-by-step
Managing the Transition to GCdocs: The role of a change leader
This second job aid in the Managing the Transition to GCdocs series explores your role as a change leader; how it differs from a change agent; and the importance of integrating change management with project management.
Resource
Managing the Transition to GCdocs: The change journey roadmap, steps and key activities (infographic)
This third job aid in the Managing the Transition to GCdocs series is an infographic showing the change journey roadmap of change project phases, and the correlation of someone's awareness level, their emotional perspective and their level of commitment to a change. The steps and key activities in a change project are also shown.
Infographic
Managing the Transition to GCdocs: Identifying your GCdocs audiences
This fifth job aid in the Managing the Transition to GCdocs series explores the audiences affected by the implementation of GCdocs, their influence level, and how to prioritize them.
Resource
Managing the Transition to GCdocs: Worksheet on change readiness
This eighth job aid in the Managing the Transition to GCdocsseries is a tool to assess the level of change readiness in yourself or an audience, and identify the actions to be taken to increase awareness and understanding of GCdocs.
Worksheet
Managing the Transition to GCdocs: Worksheet on change impacts
This seventh job aid in the Managing the Transition to GCdocsseries is a worksheet to identify what impacts the implementation of GCdocs has on an audience.
Worksheet
Managing the Transition to GCdocs: Worksheet on change challenges
This ninth job aid in the Managing the Transition to GCdocs series is a tool to assist in prioritizing your audiences, and to provide valuable information for your integrated change management plan.
Worksheet
Managing the Transition to GCdocs: Assessing the GCdocs change challenge
This sixth job aid in the Managing the Transition to GCdocs series explores the factors that must be considered when assessing the GCdocs change challenge.
Resource
Fostering the Use of GCdocs: Your role as a GCdocs resource person
This first job aid in the Fostering the Use of GCdocs series explores the key activities and various roles of a GCdocs resource person.
Resource
Fostering the Use of GCdocs: Your role as a GCdocs resource person
This second job aid in the Fostering the Use of GCdocs series highlights how the role of a GCdocs resource person changes with an audience's increased change readiness.
Infographic
Fostering the Use of GCdocs: Checklist to help you get ready
This seventh job aid in the Fostering the Use of GCdocs series is a checklist to help a GCdocs resource person prepare and carry out a support activity for an audience.
Checklist
Fostering the Use of GCdocs: Worksheet on preparing your change story
This sixth job aid in the Fostering the Use of GCdocs series is a worksheet to help prepare your change story for different audiences.
Worksheet
Fostering the Use of GCdocs: Dealing with the resistance to change
This 10th job aid in the Fostering the Use of Gcdocs series provides techniques to identify and deal with resistance to change.
Resource
Fostering the Use of GCdocs: Listening with your heart and your head to assess audience feedback
This ninth job aid in the Fostering the Use of GCdocs series explores how to listen with your heart and your head, to assess audience feedback.
Resource
Fostering the Use of GCdocs: Encouraging dialogue and participation
This fourth job aid in the Fostering the Use of GCdocs series provides tips, tricks and sample questions for encouraging dialogue and participation.
Resource
Fostering the Use of GCdocs: Description of key engagement forums
This eighth job aid in the Fostering the Use of GCdocs series explores different types of key engagement forums to create awareness and increase understanding, encourage participation/involvement and dialogue and create empowerment.
Resource
Fostering the Use of GCdocs: Understanding your GCdocs audience
This fifth job aid in the Fostering the Use of GCdocs series explores practical ways to better understand your GCdocs audience.
Resource
Fostering the Use of GCdocs: Adapting your role and communication style
This third job aid in the Fostering the Use of GCdocs series explores the importance of aligning your role, communication style and type of engagement activity to your audience's level of change readiness.
Resource
Facilitation Tips for GCdocs Trainers: A self-assessment for after the session
This job aid is a worksheet to help a facilitator assess their performance in delivering a session.
Worksheet
Facilitation Tips for GCdocs Trainers: Checklist for classroom organization
This job aid is a checklist of what to consider when choosing or setting up a training classroom.
Checklist
Facilitation Tips for GCdocs Trainers: The course introduction
This job aid explores the course introduction's importance.
Resource
Facilitation Tips for GCdocs Trainers: Time management in the classroom
This job aid presents a collection of tips to keep your training session on schedule, as well as some post-session tips for ongoing improvement.
Resource
Facilitation Tips for GCdocs Trainers: Managing your presentation anxiety
This job aid presents tips to help you manage the stress associated with being in front of a group.
Resource
Facilitation Tips for GCdocs Trainers: Training summary sheet
This job aid provides a summary of questions and answers about training.
Resource
Facilitation Tips for GCdocs Trainers: Encouraging dialogue and participation through effective questioning
This job aid explores effective questioning's importance in encouraging dialogue and participation.
Resource
Facilitation Tips for GCdocs Trainers: Advantages of various training methods
This job aid presents the advantages of various training methods, in addition to when and how to use each one.
Resource
Facilitation Tips for GCdocs Trainers: Visual aids
This job aids explores how visual aids support content.
Resource
Facilitation Tips for GCdocs Trainers: Icebreakers
This job aid explores the importance of icebreakers.
Resource
Facilitation Tips for GCdocs Trainers: Addressing difficult behaviours in the classroom
This job aid explores how to address difficult behaviours in the classroom.
Worksheet
Action verbs for more precise SMART objectives
This quick reference tool lists helpful action verbs that support both employees and managers in choosing precise work objectives.
Quick reference tool
Anywhere, Anytime, Any device: Innovations in Public Sector Self-Service Delivery
This report describes innovative self-service technologies that public organizations can consider adopting or adapting to their own circumstances.
Report
Appreciative Inquiry
This quick reference tool offers guidance in adopting affirmative, positive and appreciative stances to successfully address organizational challenges.
Quick reference tool
Are your objectives S.M.A.R.T.?
This checklist helps to determine the "SMART-ness" of your work objective, by listing criteria to make them specific, measurable, attainable, relevant and timely.
Checklist
Armed Intruder: Do you know what to do? Information Sheet
This information sheet lists the best strategies for planning for and responding to an armed intruder in the workplace.
Quick reference tool
Armed Intruder: Do you know what to do? Pocket card
This printable pocket card lists the main actions to take when responding to an armed intruder in the workplace.
Quick reference tool
Armed Intruder: Do you know what to do? Poster (11 x 17)
This printable poster (11 x 17) promotes the main actions to take when responding to an armed intruder in the workplace.
Infographic
Armed Intruder: Do you know what to do? Poster (24 x 36)
This printable poster (24 x 36) promotes the main actions to take when responding to an armed intruder in the workplace.
Infographic
Bid-Rigging
This quick reference tool summarizes the basics of detecting and preventing bid-rigging.
Quick reference tool
Briefing Notes job@aid
This quick reference tool offers a step-by-step guide to writing a briefing note, including links to sample templates.
Quick reference tool
Building Options and Recommendations
This quick reference tool details the decision-making process of weighing options and making recommendations that support policy development.
Quick reference tool
Canada Revenue Agency and the Respectful Workplace Campaign
This case study describes how the Canada Revenue Agency worked to create a respectful workplace environment as a means of retaining its staff members and helping them develop their careers.
Case study

Chairing bilingual meetings
This checklist identifies best practices for chairing bilingual meetings.

Checklist
Collaboration For Results : Key Players
This infographic illustrates how people in different functions contribute to the results and delivery flow in an organization.
Infographic
Communications Delivery Checklist
This checklist lists key considerations to help assess the impact of communications plans and strategies.
Checklist
Communications Evaluation Checklist
This checklist lists evaluation criteria for measuring the post-program effectiveness of a communications strategy.
Checklist
Communications Planning Checklist
This checklist helps develop SMART (specific, measurable, achievable, relevant and timely) communications objectives.
Checklist
Dealing With Clients
This quick reference tool lists what to do and what not to do when dealing with clients.
Quick reference tool
Effective Journaling Questions
This quick reference tool provides basic guidelines and tips for keeping a leadership journal that serves as a chronicle for thoughts and ideas.
Quick reference tool
Email Management
This quick reference tool highlights how to manage email effectively.
Quick reference tool
Employer-Employee Relationship Checklist
This checklist helps identify potentially inappropriate employer-employee relationships in procurement processes.
Checklist
Fleet Management Key Elements to Consider
This quick reference tool lists the mandatory requirements to consider when managing and operating a fleet of motor vehicles in the federal government.
Quick reference tool
Fundamentals of Service Excellence
This quick reference tool provides tips and techniques for supervisors and managers who have taken the Fundamentals of Service Excellence course (S001) and who would like to put what they have learned into practice.
Quick reference tool
GCconnex and GCpedia - An Easy Climb to Successful Collaboration
This quick reference tool lists scenarios illustrating how GC 2.0 Tools can help public servants work smarter.
Quick reference tool
GCdocs: Access Documents in GCdocs16 - Classic View interface
This quick reference tool explains how to access documents from the Overview page and the Function menu in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Add and Remove Shortcuts in GCdocs16 - Classic View interface
This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Add and Remove Shortcuts in GCdocs16–Smart View interface
This quick reference tool explains how to add and remove shortcuts in GCdocs when using the Smart View interface.
Quick reference tool
GCdocs: Add and Remove URLs in GCdocs16 - Classic View interface
This quick reference tool explains how to add and remove URLs while working with containers in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Add and Remove Web Addresses in GCdocs16–Smart View interface
This quick reference tool explains how to add and remove URLs in GCdocs when using the Smart View interface.
Quick reference tool
GCdocs: Add Email in GCdocs16 - Classic View interface
This quick reference tool explains the basics of copying an email into GCdocs and creating email folders when using the Classic View interface.
Quick reference tool
GCdocs: Add Existing Documents - Classic View interface
This quick reference tool explains how to add an existing document to GCdocs by using the 'add document' and 'add item' functions when using the Classic View interface.
Quick reference tool
GCdocs: Add Existing Documents Using the Drag and Drop Method - Classic View interface
This quick reference tool explains how to add existing documents in GCdocs using the drag-and-drop method when using the Classic View interface.
Quick reference tool
GCdocs: Add Folders and Email Folders in GCdocs16 - Classic View interface
This quick reference tool details how to add a folder when working with containers in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Add New Documents - Classic View interface
This quick reference tool explains the basics of adding new documents in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Delete Documents - Classic View interface
This quick reference tool explains the basics of deleting documents in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: How to Access Documents
This quick reference tool explains how to access documents and other items in GCdocs, including options such as open, download and edit.
Quick reference tool
GCdocs: How to Add and Purge Versions in GCdocs16 - Classic View
This quick reference tool explains how to add and purge versions of documents in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: How to Add and Remove Shortcuts
This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs.
Quick reference tool
GCdocs: How to Add and Remove URLs in GCdocs
This quick reference tool explains how to add and remove URLs while working with containers in GCdocs.
Quick reference tool
GCdocs: How to Add Email
This quick reference tool explains how to add an email in GCdocs.
Quick reference tool
GCdocs: How to Add Existing Documents Using the Drag-and-Drop Method
This quick reference tool explains how to add existing documents using the drag and drop method in GCdocs.
Quick reference tool
GCdocs: How to Add Existing Documents
This quick reference tool explains how to add existing documents while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to Add Folders and Email Folders
This quick reference tool explains how to add folders and email folders while working with containers in GCdocs.
Quick reference tool
GCdocs: How to Add New Documents
This quick reference tool explains how to add existing documents in GCdocs.
Quick reference tool
GCdocs: How to Add, Access, Organize and Remove Documents in Favorites
This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs.
Quick reference tool
GCdocs: How to Add, Purge and Promote to Major Versions in GCdocs
This quick reference tool explains how to add, purge and promote to major versions to ensure version control in GCdocs.
Quick reference tool
GCdocs: How to Create, Add Documents to, and Remove Collections
This quick reference tool explains how to create, add documents and remove collections in GCdocs.
Quick reference tool
GCdocs: How to Delete a Document
This quick reference tool explains how to delete a document in GCdocs.
Quick reference tool
GCdocs: How to Manage Document Properties
This quick reference tool explains how to manage document properties while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to Manage Permissions
This quick reference tool explains how to manage permissions while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to Modify Your Display in GCdocs
This quick reference tool explains how to modify your display in GCdocs.
Quick reference tool
GCdocs: How to Modify Your Profile and Settings in GCdocs
This quick reference tool explains how to modify your profile and settings in GCdocs.
Quick reference tool
GCdocs: How to Navigate the GCdocs and Enterprise Connect interface
This quick reference tool explains how to navigate the GCdocs interface.
Quick reference tool
GCdocs: How to Perform a Quick Search
This quick reference tool explains how to perform a quick search and work with the search features in GCdocs.
Quick reference tool
GCdocs: How to Perform an Advanced Search
GCdocs: How to perform an advanced search This quick reference tool explains how to perform an advanced search and work with the search features in GCdocs.
Quick reference tool
GCdocs: How to Recover Deleted Items
This quick reference tool explains how to recover deleted items while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to Rename a Document in GCdocs
This quick reference tool explains how to rename a document while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to Save Search Results and Queries
This quick reference tool explains how to save search results and queries while working with the search features in GCdocs.
Quick reference tool
GCdocs: How to Send Email Links and Save Email Attachments
This quick reference tool explains how to send email links and save email attachments while working with documents and items in GCdocs.
Quick reference tool
GCdocs: How to View Versions and Modify Settings in GCdocs
This quick reference tool explains how to view versions and modify settings while working with version control in GCdocs.
Quick reference tool
GCdocs: How to Work with Search Results
This quick reference tool explains how to work with search results while working with the search features in GCdocs.
Quick reference tool
GCdocs: Launch, Sign In, Log Out and Change Your Password
This quick reference tool explains how to launch, sign in, log out and change your password in GCdocs.
Quick reference tool
GCdocs: Recover Deleted Items - Classic View interface
This quick reference tool explains the basics of recovering deleted documents and items in GCdocs when using the Classic View interface.
Quick reference tool
GCdocs: Working with Favorites in GCdocs16–Smart View interface
This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs when using the Smart View interface.
Quick reference tool
GCdocs: Working with Search Results–Smart View interface
This quick reference tool explains how to work with search results while working with the search features in GCdocs using the Smart View interface.
Quick reference tool
GCdocs: Working with Versions in GCdocs16–Smart View interface
This quick reference tool explains how to add and delete versions of documents in GCdocs when using the Smart View interface.
Quick reference tool
GCdocs16 Learning Roadmap
This worksheet guides learners through the journey of learning to use GCdocs16.
Worksheet
GCdocs16 Smart View Interface Quick Reference Guide
This quick reference tool serves as an overview of the most commonly used functions in the GCdocs16 Smart View interface.
Quick reference tool
How To Foster Public Engagement
This decision table lays out the questions to consider when developing an effective consultation and engagement strategy with stakeholders.
Decision tree
Immigration, Refugees, Citizenship Canada - A Biometrics Screening Story
This case study describes how the public service supports the government and explains the steps of the policy development cycle.
Case study
Implementation Strategy
This worksheet helps to estimate the overall timeframe and effort required to successfully build an implementation strategy and gauge its viability.
Worksheet
Information Resources: What to Keep and What to Delete
This decision table helps determine which information resources should be kept and which can be deleted.
Decision tree
Internal Communications
This quick reference tool contains the tools, resources and information that communications officers require to support employees and organizational success, and to meet the unique challenges of change initiatives.
Quick reference tool
Mac Donald's Five Keys To Good Policy Analysis
This worksheet identifies the key questions to ask when developing a policy, program or service.
Worksheet
Media Relations: How to Handle Unexpected Media Enquiries
This quick reference tool lists the best practices and protocols for responding to media enquiries on subjects related to government business.
Quick reference tool
Moving Back to Resilience 1: Finding Solid Ground
This quick reference tool explains how to use the POINT-SEAT-FEET-ROOT grounding tool to calm your mind and find your 'zone'.
Quick reference tool
My Leadership Narrative - Create Your Own Story
This worksheet suggests a narrative structure, departure point and speech map to use when making presentations or telling stories.
Worksheet
Official Languages and Language Skills Maintenance Program
This checklist has all the online resources for Official Languages and language skills maintenance.
Checklist
Passport Canada: Organizational Transformation in the Face of Policy and Demand Shifts
This case study describes how Passport Canada faced a surge in demand during 2006 and 2007, what it did in response and what lessons were learned along the way.
Case study
Performance Indicators to Good Policy Analysis
This worksheet highlights key questions to help identify and propose effective performance indicators when developing a policy or conducting a policy analysis.
Worksheet
Planning Public Opinion Research
public opinion research and describes the roles and responsibilities of public opinion research activities.
Quick reference tool
Preparing a Two-Minute Briefing
This infographic illustrates the steps to take when delivering an effective briefing in only 2 minutes.
Infographic
Processing an Access to Information and Privacy Request: One Step at a Time
This quick reference tool provides an overview of how to process an Access to Information and Privacy Request.
Quick reference tool
Procurement Glossary of Acronyms and Initialisms
This quick reference tool lists common acronyms related to procurement, along with their official translations.
Quick reference tool
Providing Ongoing Feedback
This quick reference tool offers tips for providing ongoing and corrective feedback to employees.
Quick reference tool
Public Environment Analysis (PEA) Checklist
This checklist outlines the questions to ask when undertaking a public environment analysis.
Checklist
Requisition Checklist
This checklist identifies the mandatory information to provide with a requisition for goods, services and construction.
Checklist
Security Requirements Checklist (SRCL)
This checklist contains the security requirements for suppliers and other requisitions.
Checklist
Selecting Policy Instruments
This decision table helps to determine the most appropriate combination of instruments to develop or implement new policy.
Decision tree
Self-assessment Tool for Official Languages Best Practices
This self-assessment worksheet helps to foster linguistic duality by providing clear examples of daily best practices that can be widely applied in the workplace.
Worksheet
Statement of Work Checklist
This checklist identifies the questions to ask when reviewing a statement of work (SOW).
Checklist
TBS Departmental Guiding Principles on Skip-Level Meetings for TBS Managers/Supervisors and Employees
This report provides practical advice to managers, supervisors and employees of the Treasury Board of Canada Secretariat (TBS) on how to plan, conduct and prepare for effective skip-level meetings.
Report
Telling A Story
This worksheet provides a helpful story-telling outline when submitting a Memorandum to Cabinet, making a Treasury Board submission or submitting documents to senior management on a policy for approval.
Worksheet
The essentials of financial responsibilities as public servants
This quick reference tool outlines different ways to be proactive and responsible about financial decisions and expenditures.
Quick reference tool
Tips for Having Constructive Performance Conversations
This quick reference tool provides tips for having constructive performance conversations with employees.
Quick reference tool
Understanding types of communication plans
This quick reference tool explains the different types of communications plans: strategic, operational and tactical.
Quick reference tool
What to do in case of extended sick leave?
This quick reference tool answers common questions about what to do when taking sick leave for more than 10 consecutive workdays and what happens when returning to work.
Quick reference tool
What You Need to Know About Skip-Level Meetings
This quick reference tool provides answers to frequently asked questions about skip-level meetings and how to conduct them.
Quick reference tool

Features

COVID19

Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.
COVID-19: Learning resources

COVID-19: Learning resourcesNew

Learning resources for public servants during the COVID-19 pandemic.

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